Oh no, that is not very practical… and rather surprising that this is how it works for orders from abroad. I guess postcrossers will have better luck getting the stamp by arranging swaps with other postcrossers.
A little addition: If the mentioned number is occupied you can also dial 0961 38183900.
It happened to me last week when I ordered the Postcrossing stamp. It took me about an hour without any success (“Unsere Mitarbeiter sind derzeit alle im Gespräch, bitten versuchen Sie es zu einem späteren Zeitpunkt erneut”…) I used the other number which I was given some time ago from an employee at Deutsche Post Weiden.
I think it’s also possible to order via the e-mail adress @Cassiopheia gave me a few days ago. But I haven’t tried it yet. The customer service from Deutsche Post in Weiden didn‘t mention I have to order via phone.
Hi all, I have a couple of questions about the following statement in the Prices of stamps for postcards in all countries/territories (wiki) “it’s forbidden to include anything except for documents in international letters as of 1. January 2019!”
-Will they put the letters in a sort of scanner to make sure one is sending just documents?
-Is it also forbidden to include anything except for documents in national letters?
I am going on a River Cruise in Germany next month and, of course, want to send some postcards! Am I able to buy ‘special’ stamps such as the Postcrossing stamp from normal post offices or do I need to buy them online? If so, do they ship abroad and does anyone know how much it costs?
Also, are stamps only available at post offices or are there other places I can buy them? For example, some tourist shops that sell postcards sometimes sell stamps.