No “Hurray!” message received?

[ChristianJ]

@WingTing_Chung

when they change their address (because of a mistake in their address or they’re moving) and wanted Postcrossing to register all incoming postcards.

As @Angelicca said, in this case I’d still receive an email from Postcrossing! I’ve got such an email once, and that was because the account in question was deleted. (Very grateful for that, as the postcard had been travelling for months already, and I’m still sure that it was lost instead!)

@paulo

However, there’s at least one exception: sometimes postcards are manually registered by the Postcrossing team — this may be, for example, to help a receiver who had problems with their address.

Wow Paulo, thank you! Maybe it’s this? The user had 37 sent postcards, and only 7 registered. 10 postcards travelling to her were all registered on the same day – some of them had been travelling since March 2020 (a US → US card took 240 days to reach her, kinda sus…). I guess you just manually registered them?