Buenos días:
Por favor, hace 4 días tuve que anular mi anterior cuenta en postcrossing, otra persona de mi país tenía mi mismo mail y contraseña, fue muy muy extraño y desconcertante. Me están llegando postales enviadas a mi anterior cuenta, por favor quiero registrar que esas postales han llegado a mi dirección. Son postales desde Alemania (DE-10405771, Danke Nicole!!) y desde Holanda (NL-4937358, Thanks a lot Yvon).
¿Pueden ayudarme? Muchas gracias por su atención.
Hola, @Portilloo,
En esta parte del forum se tiene que escribir en ingles. En tu situacion, seria mejor contactar el support directamente, ellos pueden ayudarte: https://www.postcrossing.com/contact
In this part of the forum it is required to write in English. For help with registering cards, it would be best to contact the support directly: https://www.postcrossing.com/contact
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Translated with DeepL:
Good morning:
Please, 4 days ago I had to cancel my previous account in postcrossing, another person from my country had my same email and password, it was very very strange and disconcerting. I am receiving postcards sent to my previous account, please register that these postcards have arrived at my address. They are postcards from Germany (DE-10405771, Danke Nicole!!) and from the Netherlands (NL-4937358, Thanks a lot Yvon).
Can you help me? Thank you very much for your attention.
@Portilloo
Here in this part of the forum it is only allowed to speak English.
I translated your post and I recommend that you contact Postcrossing support - only there will they be able to help you.
If you cancelled your account, those postcards have already been registered automatically by Postcrossing! 
Si canceló su cuenta, esas postales ya han sido registradas automáticamente por Postcrossing.
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Your right @Ludek but I checked the ID of the german card and it isn’t registered yet.
Maybe the ID is wrong.
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Thank you very much Ludek!
I think that the ID number has one extra number. It´s from Berlín, DE-10405771.
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