A Lottery-related question - no feedback from winner

Maybe this is the wrong place to ask but I did not find another spot.

Someone won a card I offered in a lottery but the winner does not send my his / her address. How long am I supposed to wait to send the card? Anyone made the same experience?

Thanks for a feedback as this is the first time I have this issue.

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There are no fixed rules for this.

I always ask in the lottery topic to send me the address and so far I have always received an answer.

But if not, I would send a PM to the user after one week and ask for it again and then wait another week before drawing a new winner.

But in the end, everyone can decide for themselves.

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