Yesterday I tried few more things after the reply (I could open in every other device in the house, except on my computer):
Deactivate the antivirus and firewalls
Resetting network settings at cmd with some netsch command
Unblock some option at the “Website Information” browser page
Checked the list of blocked/allowed websites
All of these worked… temporarily. I could enter the site afterwards, but I couldn’t enter a specific topic because it would appear like the first time:
Soooooooo… I didn’t know what else to do so I went to sleep. And this morning I’ve read that McAfee usually is a bit invasive and is known for this website things, so I decided to cortar o mal pela raiz and uninstall it. And now I’m writing with no issues here and other topics.
I will figure something out, but apparently it was some kind of antivirus issue I couldn’t decipher with the usual options I have on the platform. Oh well, thank you anyway.
EDIT: I was editing and when I clicked to save, it went back to the same message so I don’t think this is the antivirus after all?
I am writing on my phone now as I cannot access the website without interruptions on the computer. If somehow I manage to enter the topics, I can’t see what I wrote there (I thought it didn’t send the previous message, but here on the phone I can see it).
It does sound like some sort of software is blocking the connections to the forum. Perhaps parts of it are still active/installed somehow? I’m not familiar with McAfee, sorry.
I can’t recommend you to disable your security software or anti-virus — those are important to have around. But perhaps you can check if there’s a way to whitelist community.postcrossing.com if that’s indeed what’s messing up things?
Paulo, I tried everything from deactivating firewalls, uninstalling antivirus, reinstalling browsers and cleaning the computer, resetting network settings, allowed website settings, etc, etc. Nothing worked. Even if I could momentarily enter the website, it didn’t show any updates - it’s like it was stuck in the last time I replied.
Almost quitting when I decided to follow one last step: Changing Proxy Settings via Registry Editor.
Ah now I can enter, the website is updated, I can enter the message box and apparently I can reply. So it seems it worked? Let’s hope so! I don’t understand why this specific website - everything else is working fine - but hopefully it’s solved now. Thank you!
I searched for “the issue + discourse” and I found out a page where someone describes exactly my situation. The problem is I can’t understand the solution. Can someone explain it to me what and where is this, please?
I’m afraid that solution doesn’t apply here (they had that forum wrongly set up).
Does your internet connection require a proxy? If you don’t know, it probably doesn’t. And if one is set up, you may need to remove it from the settings? Long shot, but maybe?
Also: do you use a VPN? If so, can you turn it off while debugging this so that there’s one less thing that gets on the way (at least until we figure this out).
I use VPN, but it was one of the first things I took out of the way when starting to understand what was going on: first by turning it off, then by uninstalling it completely. It didn’t work out.
I did few more things after the last message but the issue was still there, so ultimately I did a reset to factory settings last night.
I just came up to the website and it seems to be working fine. I will test around this weekend if it does or doesn’t work and I will give you feedback next week so we can either close this thread or tackle a new strategy. Thank you!
I don’t know what to do. Every other website works perfectly and I can access thr forum in other devices (unfortunately not the computer which is what I need).
I tried those tips again + your safe mode suggestion + deactivating the antivirus (not using vpn at the moment either). It doesn’t work. Now the message is:
Nop, that is fine and the IP didn’t solve it either.
Let’s try a different approach.
When you say computer, do you mean laptop or a desktop? If it is a laptop, do you have an easy way to connect it to a different internet connection (eg: at work/school, coffeeshop, etc) to experiment if it works there? My thinking here is that perhaps something in your internet connection is interfering with the connection of that specific device (odd, but not impossible).
And speaking of devices, on the same internet connection that that computer using (I assume home wifi?), are you able to connect to the forum using another device, say, a smartphone? I deduce that’s probably how you have been working around this issue? Does that work fine?